Our Experience With DAS at Disney

A mom’s guide to doing the impossible, and helping others do it too.

I didn’t start this journey as a travel expert. I started as a mom who couldn’t find the help she needed. My family and friends had medical and behavioral challenges (chemo, gastroschisis, bleeding disorders, sensory needs) and all I wanted was a way to make a Disney trip feel safe, possible, and joyful.

Now I help others the way I wish someone had helped me.

Disney’s Disability Access Service (DAS) was once a lifeline for our family. It allowed us to stretch what would’ve been one overwhelming day into three manageable ones. It gave us breathing room when overstimulation took over, and dignity when explaining our needs for the hundredth time just wasn’t possible.

We didn’t have to tell our whole story at every ride. DAS gave us a voice without needing to repeat ourselves. It helped us stay together, stay grounded, and keep going when we felt overwhelmed and defeated. It made the impossible feel possible.

While Disney updated its DAS procedures last year, and many do not qualify anymore, their staff still cares deeply. Families need to follow Disney's current protocols through their official accessibility channels, which include a virtual consultation to assess eligibility. Once a determination is made we can come up with a plan.

As a travel agent, I do not assist with DAS applications—but what I do offer is something just as powerful: customized plans that meet your family’s unique needs, whether or not DAS is part of your trip.

Because accessibility is more than a system—it’s a mindset. One that starts with empathy, preparation, and knowing that someone’s in your corner. I will always be that person in your conrner, fighting for you and your family.

In my next post, I’ll show you how to navigate Disney without DAS—and still make space for calm, joy, and magic.